Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help you
locate and secure your device if you ever lose it. If you have activated this service on your
device or at
, you can:
Locate your device on a map.
Sound an alert, even if the device is in silent mode.
Remotely lock the device.
Remotely clear the internal and external memory of the device as a last resort.
The “Protection by my Xperia” service may not be available in all countries/regions.
To Activate the Protection by my Xperia Service on Your Device
Make sure you have an active data connection.
From your Home screen, tap .
Find and tap
Settings > Security > Protection by my Xperia > Activate.
If you are activating the service for the first time, mark the checkbox to agree with
the terms and conditions of using the Protection by my Xperia service, then tap
If prompted, sign in to your Google™ account, or create a new one if you don’t
Enable location services on your device if this function is not already enabled.
To verify that the Protection by my Xperia service can locate your device after you activate the
service, go to
and sign in using the Google™ account that you have
set up on your device.
If you are using a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.